Reference

What You Agree to When You Use b77w

These terms set out the rules between you and b77w — what we ask of you, what you can expect from us, and how your account operates.

Applies to all account activitybKash, Nagad, Rocket wallet use coveredJurisdiction-dependent accessUpdated terms notified by emailBangladesh-eligible regions only
b77w What You Agree to When You Use b77w
HOW WE OPERATE

How b77w Applies These Terms Fairly

Our terms are built around one principle: every account holder gets the same treatment. We do not apply rules selectively. Here is how we handle the four areas that matter most to you — account security, wallet verification, data retention, and how to request a change to your account under these terms.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. We never ask for your bKash or Nagad PIN — any message doing so is not from us.
Wallet Verification Before your first withdrawal, we confirm that the bKash, Nagad or Rocket number on your account matches the wallet owner. This step protects you from unauthorised transfers.
Data Retention We retain account and transaction records for the period required under applicable law. You can request a summary of your account data by contacting support with your registered email.
Requesting Account Changes To update your registered wallet number or email, contact support via live chat. Changes go through an identity confirmation step before they take effect on your account.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team is available to help. You can reach us by live chat directly inside your account dashboard, by email, or through our Bangladesh support line. We aim to respond to all terms-related queries within one business day.

Live Chat Open your account dashboard and start a chat session. This is the fastest path for questions about account rules or wallet-linked terms.
Email Support Send your query to our support address. Include your registered account email so we can locate your account details and respond accurately.
Bangladesh Account Help For bKash, Nagad or Rocket wallet disputes covered under these terms, our local account help team handles verification and escalation steps.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply. If your question is not covered here, reach us through live chat in your account dashboard.

Access and eligibility depend on your location and local law. Players in Dhaka and other regions must confirm they are in an eligible area when opening an account.

No. Your wallet must be registered in your own name. Using a third-party bKash, Nagad or Rocket wallet breaches these terms and may lead to account suspension pending review.

We notify you at your registered email address. Continuing to use your account after that notification means you have accepted the revised terms.

Contact our support team via live chat or email with your registered account email address. We will provide a summary of your account and transaction records as permitted by applicable law.

We confirm that the bKash, Nagad or Rocket number linked to your account belongs to you. This is a one-time step that must be completed before funds are released to your wallet.

No. These terms apply uniformly to every account. We do not make individual exceptions, and no support agent has authority to override them on a case-by-case basis.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.